The Future Speaks – with Chatbots and Agents.
At avinci, we develop powerful chatbots and intelligent agents that revolutionize your business processes. Our AI-powered solutions combine advanced language processing with autonomous action to give your company a decisive competitive edge.
Our chatbots go far beyond simple dialogue systems – they understand context, continuously learn, and adapt to the needs of your customers and employees. Our intelligent agents independently handle complex tasks, make data-driven decisions, and automate processes across multiple systems.
From custom development to seamless integration into your IT landscape, we guide you through the entire process. Benefit from our comprehensive B2B expertise and transform your company with AI solutions that not only respond but proactively create value.
Chatbots and intelligent agents are modern tools of artificial intelligence that help companies streamline communication and operations.
Chatbots serve as a digital interface for users. They process speech or text inputs, identify user intent through natural language processing (NLP), and deliver appropriate responses—either rule-based or adaptive through machine learning.
Intelligent agents, on the other hand, operate in the background: they monitor digital environments, analyze data, make autonomous decisions, and execute tasks automatically—often across multiple systems.
Combined, they form a powerful system: the chatbot communicates, the agent takes action. This means requests are not only understood but also handled intelligently and efficiently—scalable and available around the clock.
Chatbots are digital assistants that communicate with people via text or voice.
They answer frequently asked questions, guide users through processes, or provide support. By using artificial intelligence and natural language processing (NLP), modern chatbots can do more than just recognize simple commands—they can understand context, learn over time, and deliver personalized responses.
They increase availability, reduce support costs, and ensure a consistent user experience across all channels—24/7.
Chatbots are digital assistants that communicate with people via text or voice.
They answer frequently asked questions, guide users through processes, or provide support. By using artificial intelligence and natural language processing (NLP), modern chatbots can do more than just recognize simple commands—they can understand context, learn over time, and deliver personalized responses.
They increase availability, reduce support costs, and ensure a consistent user experience across all channels—24/7.
Intelligent agents are AI-driven systems that make decisions and perform actions autonomously.
They analyze data in real time, detect patterns, and carry out tasks across various systems—such as automatically processing requests, managing supply chains, or controlling internal processes.
Unlike traditional automation solutions, they are adaptive, capable of learning, and operate reliably even in dynamic environments. This enables them to deliver not only greater efficiency but also strategic value in a company’s digital transformation.
Intelligent agents are AI-driven systems that make decisions and perform actions autonomously.
They analyze data in real time, detect patterns, and carry out tasks across various systems—such as automatically processing requests, managing supply chains, or controlling internal processes.
Unlike traditional automation solutions, they are adaptive, capable of learning, and operate reliably even in dynamic environments. This enables them to deliver not only greater efficiency but also strategic value in a company’s digital transformation.
24/7 Availability: The system is accessible around the clock – ideal for companies with international clients or high call volumes.
Automated Appointment Scheduling: Appointments are booked directly into the connected calendar – error-free and without manual follow-up.
High Call Quality: Thanks to natural language processing, communication feels human and empathetic – for a professional customer experience.
Increased Efficiency: Repetitive calls and simple inquiries are handled automatically – significantly relieving internal teams.
Scalability: The AI Secretariat grows with your business – whether ten or a thousand calls a day, quality remains consistent.
Seamless System Integration: Connection to common tools and platforms ensures smooth integration into existing processes.
We are more than just a service provider – consider us your partner. Together, we will explore the potential of artificial intelligence in your business.
Our team at Avinci sees the combination of groundbreaking ideas and the latest AI technology to develop the potential, innovative and effective solutions that open up new perspectives for our customers.
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