Your Reception – Rethought.
In the digital age, efficiency in communication has become a critical competitive factor. This is where the AI Secretariat comes in: With AI-powered telephone agents, it offers a modern solution for automated call handling and appointment scheduling. Companies can maximize their availability, automate administrative tasks, and significantly improve service quality – 24/7, with consistent high quality.
Instead of traditional switchboards, artificial intelligence takes over the conversation management – friendly, competent, and fully integrated into your system landscape. Whether it’s the initial contact, appointment requests, or information sharing: the AI Secretariat operates autonomously and reliably – like a human assistant, but digital.
The AI Secretariat uses advanced speech AI to process incoming calls in natural language. When a call comes in, the system recognizes the caller's request, asks targeted follow-up questions, and performs relevant actions autonomously – such as adding an appointment to your calendar or recording a message in an organized manner.
By connecting to existing systems like calendars, CRMs, or booking platforms, the system operates seamlessly in the background. It is learnable, responds contextually, and adapts flexibly to new requirements or conversation situations – all without human intervention.
AI secretariats are digital assistants that automatically handle calls, recognize requests, and directly process them – for example, by scheduling appointments or forwarding information. Using speech AI, they communicate naturally and professionally, just like a human receptionist. With direct integration into calendar and booking systems, organization runs efficiently and error-free. This not only improves a company's availability but also relieves internal resources – around the clock, without breaks.
AI secretariats are digital assistants that automatically handle calls, recognize requests, and directly process them – for example, by scheduling appointments or forwarding information. Using speech AI, they communicate naturally and professionally, just like a human receptionist. With direct integration into calendar and booking systems, organization runs efficiently and error-free. This not only improves a company's availability but also relieves internal resources – around the clock, without breaks.
AI-based phone agents take over the entire conversation with incoming callers – empathetically, structured, and goal-oriented. They capture the issue, offer appropriate solutions, and directly schedule available appointments in linked calendar systems. The AI recognizes not only keywords but also understands contexts, priorities, and customer needs. This ensures that every call is professionally handled – regardless of the time of day, without waiting times, and with maximum service quality.
AI-based phone agents take over the entire conversation with incoming callers – empathetically, structured, and goal-oriented. They capture the issue, offer appropriate solutions, and directly schedule available appointments in linked calendar systems. The AI recognizes not only keywords but also understands contexts, priorities, and customer needs. This ensures that every call is professionally handled – regardless of the time of day, without waiting times, and with maximum service quality.
We are more than just a service provider – think of us as your partner. Together, we will explore the potential of Artificial Intelligence in your company.
Our team at Avinci sees the combination of groundbreaking ideas and the latest AI technology to develop the potential, innovative and effective solutions that open up new perspectives for our customers.
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